Cookie Policy
Last updated: June 22, 2026
This Cookie Policy explains how Neutals Inc. ("Company," "we," "us," and "our") uses cookies and similar tracking technologies when you visit our platform and website at https://www.neutals.com ("Website" or "Platform"). It explains what these technologies are and why we use them, as well as your rights to control our use of them.
In some cases we may use cookies to collect personal information, or information that becomes personal information when combined with other data.
1. What Are Cookies?
Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by online service providers to ensure platform functionality, improve operational efficiency, and deliver analytics reporting.
- First-Party Cookies: Set directly by Neutals Inc. to maintain active sessions, security tokens, and user preferences.
- Third-Party Cookies: Set by parties other than Neutals (such as analytics providers and infrastructure monitors) to enable features like interactive metrics and performance diagnostic tracking.
2. Why Do We Use Cookies?
We use first-party and third-party cookies for several operational reasons:
A. Essential & Strictly Necessary Cookies
These cookies are strictly required to provide you with services available through our Platform and to use essential features, such as secure authentication, session persistence, and CSRF protection.
B. Performance & Analytics Cookies
These cookies collect aggregate information to help us understand how our Platform is being used, measure the effectiveness of user workflows, and continually optimize performance.
C. Functionality Cookies
These cookies remember choices you make (such as language preferences or UI themes) to provide a tailored, enhanced user experience.
3. How Can You Control Cookies?
You have the right to decide whether to accept or reject non-essential cookies. You can exercise your preferences through your browser settings or our platform preference controls:
- Browser Settings: Most web browsers allow you to modify cookie acceptance settings, delete existing cookies, or notify you when a cookie is set. Please refer to your browser's help documentation (e.g., Chrome, Firefox, Safari, Edge) for instructions.
- Essential Cookies: Note that essential cookies cannot be rejected if you wish to use the Neutals Platform, as they are mandatory for core security and account access.
4. Updates to This Policy
We may update this Cookie Policy from time to time to reflect operational, legal, or regulatory changes. Please re-visit this Cookie Policy periodically to stay informed about our use of cookies and related technologies.
5. Contact Us
If you have any questions about our use of cookies or other technologies, please contact us at:
- Email: privacy@neutals.com
- Address: 655 Montgomery St, San Francisco, CA 94111